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Customer complaint and feedback cases. Filter by severity, status, and owner team; open a case for the investigation hub.
Open
4
Breaching SLA
2
Resolved
2
| CMP-2026-1042 | Shipment arrived damaged — order ORD-1001 | Acme Corp | High | Investigating | Customer Care | 2026-08-05 17:00 | 2026-08-01 18:22 | |
| CMP-2026-1038 | Billing dispute — duplicate invoice | Globex LLC | Portal | Medium | Triage | Billing | 2026-08-04 12:00 | 2026-08-02 10:11 |
| CMP-2026-1021 | App crash on checkout | Initech | Chat | Critical | Open | Product Support | 2026-08-03 20:00 | 2026-08-03 08:40 |
| CMP-2026-0990 | Missing accessory in box | Umbrella Co | Phone | Low | Resolved | Customer Care | 2026-07-30 17:00 | 2026-07-28 14:02 |
| CMP-2026-0975 | Late delivery — SLA credit request | Stark Industries | Medium | Closed | Logistics | 2026-07-22 17:00 | 2026-07-18 09:33 | |
| CMP-2026-1048 | Wrong SKU shipped | Wayne Enterprises | Portal | High | Investigating | Warehouse | 2026-08-06 17:00 | 2026-08-03 11:05 |
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